Build the Future of Surplus Commerce with Surpluss
At Surpluss, we believe that surplus inventory can create new opportunities for businesses when it reaches the right buyers. We are focused on making the process of buying and selling excess inventory more accessible, efficient, and valuable.
We welcome people who are passionate about innovation, business growth, customer experience, and building meaningful connections between businesses.
If you are looking for an opportunity to contribute your skills, take on new challenges, and be part of a growing business, explore career opportunities with Surpluss.
Why Work with Surpluss?
Discover a collaborative and innovative work environment where your ideas, skills, and contributions help create meaningful business opportunities and drive sustainable growth.
The Qualities We Value
Discover the values that guide our team, inspire collaboration, encourage innovation, and drive meaningful growth at Surpluss.
Current Openings
Responsibilities
- Handle incoming leads and inquiries from potential buyers and sellers through email, phone calls, website forms, and CRM systems.
- Record, update, and maintain accurate lead information in the CRM.
- Follow up with prospective customers to understand their requirements and encourage business engagement.
- Qualify leads based on customer needs, product requirements, and purchasing or selling interest.
- Coordinate with the sales team to assign leads, track progress, and ensure timely follow-ups.
- Maintain lead status, follow-up schedules, communication history, and customer records.
- Respond professionally to customer inquiries in fluent English and provide relevant information about surplus inventory services.
- Generate and maintain lead reports to monitor inquiry status and follow-up activities.
- Coordinate with Canadian clients and internal teams according to assigned shifts and Canadian business hours.
Qualifications & Skills
- Bachelor’s degree in Commerce, Business Administration, or a related field.
- 1–3 years of experience in back-office operations, administration, data entry, or coordination.
- Fluency in English, with excellent written and verbal communication skills.
- Good knowledge of MS Office, especially Excel, Word, and email communication.
- Familiarity with CRM software and inventory management systems.
- Basic understanding of stock management, surplus inventory, or recycling business is preferred.
- Strong attention to detail, organizational skills, and accuracy.
- Ability to manage multiple tasks and meet deadlines.
- Willingness to work in a shift-based environment aligned with Canadian business hours.
- Ability to communicate effectively with a Canada-based team and understand professional business requirements.
Education & Experience
- Bachelor’s degree in Commerce, Business Administration, or a related discipline.
- 1–3 years of relevant experience in back-office operations or administration.
- Experience in data management, documentation, Excel reporting, and CRM updates.
- Knowledge of inventory records and business coordination will be an advantage.
- Experience working with international clients or Canadian businesses will be an added advantage.
Location: Vadodara
Salary: According to Industry Standards (No Bar for Deserving Candidates)
No. of Openings: 02
Responsibilities
- Manage overall business operations related to recycling, surplus stock liquidation, and bulk inventory management.
- Identify and develop business opportunities in the recycling, surplus inventory, and stock liquidation markets.
- Manage the buying and selling of surplus, excess, obsolete, and liquidation inventory.
- Develop and maintain relationships with suppliers, buyers, recycling companies, and business partners.
- Oversee inventory planning, stock evaluation, product categorization, pricing, and liquidation strategies.
- Manage employee activities, assign responsibilities, monitor performance, and ensure smooth day-to-day operations.
- Supervise and coordinate all office operations to maintain efficiency and productivity.
- Use CRM software to manage customer relationships, sales leads, business inquiries, follow-ups, and customer records.
- Coordinate with sales, back-office, logistics, and other teams to ensure smooth business operations.
- Monitor business performance, prepare reports, and provide regular updates to management.
- Identify new market opportunities, assess competitor activities, and implement strategies to improve business growth.
- Ensure effective communication with customers, suppliers, and internal teams in fluent professional English.
- Handle operational challenges, resolve customer and employee issues, and support business decision-making.
- Develop and implement processes to improve inventory turnover, operational efficiency, and customer satisfaction.
- Coordinate with the Canada-based team, clients, and business partners according to Canadian business hours.
- Work in assigned shifts to ensure effective coordination with Canadian business operations.
Qualifications & Skills
- Bachelor’s degree in Business Administration, Commerce, Management, or a related field.
- 3–5 years of experience in business management, operations, recycling, stock liquidation, inventory management, or a related industry.
- Must-have knowledge of the recycling business and stock liquidation processes.
- Strong understanding of surplus inventory, bulk stock management, inventory valuation, and liquidation strategies.
- Experience using CRM software for customer management, lead tracking, and business follow-ups.
- Proven ability to manage employees, supervise teams, and handle complete office operations.
- Strong business development, negotiation, communication, and relationship management skills.
- Fluent English communication skills, both written and verbal, are mandatory.
- Good knowledge of MS Office, Excel, reporting, and operational documentation.
- Strong organizational, analytical, problem-solving, and decision-making abilities.
- Ability to manage multiple responsibilities and work independently.
- Willingness to work in a shift-based environment aligned with Canadian business hours.
- Ability to coordinate professionally with a Canada-based company and its clients, suppliers, and business partners.
Education & Experience
- Bachelor’s degree in Business Administration, Commerce, Management, or a related discipline.
- 3–5 years of relevant experience in business operations, management, inventory, or recycling-related industries.
- Practical knowledge of recycling business operations, stock liquidation, and surplus inventory management is essential.
- Experience in CRM management, employee supervision, office administration, and business coordination.
- Experience in developing business relationships and improving operational efficiency.
- Experience working with Canadian companies or international clients will be an added advantage.
Location:Vadodara
Salary: According to Industry Standards (No Bar for Deserving Candidates)
No. of Openings: 01
Responsibilities
- Make outbound calls to potential buyers, suppliers, and businesses related to surplus inventory, stock liquidation, and recycling.
- Identify business opportunities and develop new customer relationships through calling and follow-ups.
- Explain the company’s services, surplus inventory offerings, and business opportunities to prospective customers.
- Handle incoming inquiries and provide relevant information to buyers and suppliers.
- Follow up on leads, customer inquiries, and previous conversations to generate business opportunities.
- Maintain customer details, call records, follow-up schedules, and lead status in the CRM system.
- Coordinate with the sales and management teams to share qualified leads and customer requirements.
- Collect relevant information about surplus stock, available inventory, and potential business requirements.
- Maintain regular communication with existing customers and support relationship building.
- Achieve assigned calling targets and contribute to business development activities.
- Prepare daily call reports and provide updates on lead progress and customer feedback.
- Ensure professional communication and timely follow-up with all prospects.
- Communicate fluently in English with Canadian clients, suppliers, buyers, and business partners.
- Coordinate calling activities according to Canadian business hours and the assigned shift schedule.
Qualifications & Skills
- Graduate in any discipline.
- 0–2 years of experience in telecalling, telesales, customer service, or lead generation.
- Freshers with strong communication skills may also apply.
- Fluent English communication skills, both verbal and written, are mandatory.
- Good interpersonal, presentation, and customer-handling skills.
- Basic knowledge of MS Office, Excel, email, and CRM software.
- Ability to handle calls professionally and maintain accurate customer records.
- Strong follow-up, persuasion, and customer relationship management skills.
- Basic understanding of sales and business development; knowledge of recycling or surplus inventory is an advantage.
- Positive attitude, confidence, and willingness to achieve targets.
- Willingness to work in a shift-based environment aligned with Canadian business hours.
- Ability to communicate professionally with a Canada-based company and its customers.
Education & Experience
- 0–2 years of relevant experience in telecalling, telesales, or customer support.
- Experience in lead generation, customer follow-ups, and CRM updates is preferred.
- Knowledge of recycling, stock liquidation, or B2B sales will be an advantage.
- Experience communicating with international clients or Canadian businesses is an added advantage.
Location:Vadodara
Salary: According to Industry Standards (No Bar for Deserving Candidates)
No. of Openings: 02
